Shipping

Shipping Policy

We can't wait to get your Accidentally Adorable goodies headed your way! Here's what you can expect once you place your order.

Order Processing

Orders are typically processed and prepared for shipment within 2–3 business days.

Business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays will begin processing on the next business day.

During holidays, special promotions, launches, or other high-volume periods, processing may take a little longer. We appreciate your patience while we make sure your order is packed with care.

Shipping Within the United States

Accidentally Adorable currently ships to addresses within the United States only.

Available shipping options and rates for orders under $150 are calculated at checkout based on the order and delivery destination.

Complimentary Shipping on Orders $150+

We're happy to offer complimentary standard shipping on U.S. orders of $150 or more.

The $150 minimum is based on the merchandise subtotal after discounts and before applicable taxes and shipping charges.

If an order falls below the $150 qualifying amount after a discount or promotion is applied, standard shipping charges may apply.

Complimentary shipping applies to eligible standard U.S. shipping destinations. Expedited shipping, when available, may require an additional charge.

Tracking Your Order

Once your order ships, you'll receive a shipping confirmation with tracking information at the email address or contact information provided with your order.

Please allow time for the carrier's tracking system to update after your shipping confirmation is sent.

Delivery Estimates

Carrier delivery times begin after your order has been processed and shipped.

Delivery estimates shown at checkout or provided by the carrier are estimates and are not guaranteed by Accidentally Adorable. Weather, holidays, carrier delays, and other circumstances outside our control may affect delivery times.

Lost, Delayed or Missing Packages

If your package appears to be delayed, lost in transit, or has not arrived as expected, please contact us at sales@accidentallyadorable.com with your order number and tracking information.

We'll be happy to help review the tracking information and assist with the appropriate next steps or carrier inquiry.

If tracking shows a package as delivered but you cannot locate it, please first check around the delivery location and with household members, neighbors, building staff, or other safe delivery areas. If it still cannot be located, contact us and we'll help you determine the next steps.

Accidentally Adorable cannot control carrier delays or delivery events after a package leaves our care, but we'll do our best to help when something doesn't go according to plan.

Damaged Packages or Items

If your order arrives damaged, please contact sales@accidentallyadorable.com as soon as possible.

Please include your order number along with photos of the damaged merchandise and, when applicable, the shipping packaging so we can review the issue and help make it right.

Incorrect Shipping Addresses

Please carefully review your shipping address before completing your order.

If you notice an error after placing an order, contact us as soon as possible at sales@accidentallyadorable.com. We will do our best to help before the order ships, but we cannot guarantee that an address can be changed once fulfillment has begun.

Additional shipping charges may apply if an order is returned to us because an incorrect or incomplete address was provided at checkout.

International Shipping

Accidentally Adorable does not currently offer international shipping.

We hope to expand our shipping options in the future.

Local Pickup

Local pickup is not currently available.

Accidentally Adorable currently operates as an online boutique. We look forward to welcoming customers to our future retail location once it opens.

Questions About Your Order?

We're happy to help!

Email us at sales@accidentallyadorable.com with your order number and question. Please allow 1–2 business days for a response.